Privacy Policy
Last updated: September 15, 2026. This Privacy Policy explains how Bonny Art collects, uses, stores, and protects personal data when you use this website. The website and the Bonny Art materials presented here are operated by Svitlana Otenko. For privacy questions or requests, contact: bonnyart.com.ua@gmail.com.
1. Information We Collect
We collect only the information needed to provide the website’s features, communicate with you, process orders, and maintain your account.
- Account information: your name, email address, account and email-verification status, and secure session information.
- Contact-form information: your name, email address, message, selected language, and your consent to this Privacy Policy.
- Order information: first name, last name, email address, selected patterns, order details, prices, order status, and records of your legal consents.
- Product preferences and interactions: saved favourites, personal pattern ratings, and answers to the “Find Your Pattern” questionnaire when you choose to save them.
- Photos of completed works only when you separately provide them and have given consent for their publication.
2. How We Use Your Information
We use personal data only for the purposes connected with Bonny Art and the features you choose to use.
- To create and maintain your account, verify your email address, and help you reset your password.
- To process your order, keep an order history, communicate about its status, and provide payment or delivery instructions.
- To answer messages submitted through the contact form.
- To save your selected favourites, ratings, and voluntarily saved answers to the “Find Your Pattern” questionnaire for your own account.
- To record acceptance of the Privacy Policy, Terms of Use, and optional photo-publication consent.
- To publish submitted photos of completed works only when you have explicitly agreed to that use.
3. Emails and Service Messages
Bonny Art sends transactional emails only when needed for account verification, password reset, order confirmation, and order-status updates. We do not use the contact details collected through this website for unsolicited mass marketing emails.
4. Payments
The website records order and price information, but it does not collect, process, or store bank-card details or other payment credentials. Payment instructions are provided separately after an order is created.
5. Service Providers and Limited Disclosure
We do not sell, rent, or exchange your personal data. Some trusted service providers process limited information on our behalf only to operate the website and provide the requested service.
- Website hosting and server infrastructure.
- Database and authentication services for accounts, orders, consents, favourites, ratings, and contact inquiries.
- Resend for transactional emails.
- Telegram for internal notifications about contact inquiries and orders.
- Cloudinary for delivering public Bonny Art images and approved showcase media.
6. Cookies and Browser Storage
The website uses essential cookies and browser storage required for its operation. This includes a cookie that remembers the selected website language and authentication-related cookies that keep a signed-in session working.
The contact form may temporarily save an unfinished draft in your browser so that you do not lose text while filling it in. Guest answers to the “Find Your Pattern” questionnaire may also be temporarily stored in browser storage until you sign in and choose to save them to your account. You can clear this information through your browser settings.
At the date shown above, the audited application source does not include advertising pixels or third-party behavioural analytics scripts. If that changes, this policy will be updated before such tools are enabled.
7. Pinterest API Integration
Bonny Art may use an internal content-publishing tool that connects, through Pinterest OAuth, only the owner’s Pinterest profile, “Bonny Art & Bonny Bloom | Cross Stitch Patterns” (https://www.pinterest.com/bonnypatterns/). The public website does not ask visitors for Pinterest passwords and does not offer visitors a Pinterest-account connection.
The tool is used to create, save, update, or manage Pins and boards for that profile only after the operator explicitly chooses the relevant action. It is not intended to create artificial engagement or perform hidden actions on behalf of other Pinterest users.
Pinterest authentication is performed through Pinterest’s authorization flow. Bonny Art does not request or collect Pinterest passwords or Pinterest session cookies.
8. Photos of Completed Works
If you separately provide photos of a completed work stitched from a Bonny Art pattern, we may publish them on the Bonny Art website or official social-media pages only when you have given the optional photo-publication consent. Declining this optional consent does not prevent you from placing an order.
9. Data Retention
We keep personal data only for as long as it is reasonably necessary to operate your account, process orders, maintain required consent records, respond to inquiries, resolve disputes, or comply with applicable obligations. We may retain limited records where necessary to protect the legal rights of Bonny Art.
10. Security
We use reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or loss. Database credentials and service secrets are kept on the server and are not exposed to website visitors. However, no online system can guarantee absolute security.
11. Your Choices and Rights
You may request access to, correction of, or deletion of your personal data, subject to information that Bonny Art must retain for legitimate operational or legal reasons. You may also withdraw optional photo-publication consent at any time. To make a request, email bonnyart.com.ua@gmail.com.
12. Changes to This Policy
We may update this Privacy Policy when the website, its providers, or applicable requirements change. The current version and its “Last updated” date will always be published on this page.